Welcome to Autoride. We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, process, and share your information when you use our mobile application and services.
1. Information We Collect
To provide our car booking and rental services, we collect several types of information:
- Account Information: Your full name, email address, phone number, and password.
- Identity Verification Data: Photos of your Driver's License and profile image to verify your identity and eligibility to drive.
- Location Information: Real-time GPS location data when you use the app to search for nearby rental vehicles or track your booking.
- Booking and Payment Records: Transaction details, selected vehicles, booking dates, and payment status (card details are securely processed by our payment gateway and are not stored on our servers).
2. How We Use Your Information
We use the collected information for the following purposes:
- To facilitate car bookings, rentals, and payments.
- To verify driver eligibility and protect against fraud or unauthorized bookings.
- To provide GPS tracking and coordinate pick-ups/drop-offs.
- To send automated notifications, reminders, and customer support messages.
- To comply with legal obligations and enforce our Terms of Service.
3. Information Sharing and Disclosure
We do not sell your personal data. We only share information with:
- Service Providers: Trusted third-party vendors who assist in payment processing, database hosting, and notification delivery.
- Security & Legal Authorities: When required by law, court order, or to prevent fraudulent or hazardous activities.
4. Data Security & Storage
We implement industry-standard encryption and security measures to protect your sensitive data (such as passwords and identification images). Your data is securely hosted and stored only for as long as necessary to fulfill your bookings and comply with accounting and legal requirements.
5. Your Rights & Choices
You have the right to:
- Access and update your profile information inside the app settings.
- Request the deletion of your account and personal verification documents from our database.
- Disable location permissions in your device settings (though this may limit key features of the app).
6. Contact Us
If you have any questions or requests regarding your personal information, please contact us at:
Email: support@autoride.com
Website: https://autoride-booking-system.vercel.app